Hanlock-Causeway Company has implemented a Quality Management System that is continuously maintained for effectiveness and improvements in accordance with the requirements that Hanlock-Causeway subscribes to. (“Total Quality Management” style of quality assurance). “We believe that quality requirements are based on producing quality service as defined by the customer not a predefined one size fits all standard”. Some of the features of Hanlock-Causeway’s quality system include:

A written Policy for Quality that states:
Hanlock-Causeway Company is committed to providing Quality products and services that continually meet and exceed our customer’s expectations. In order to survive and prosper, we must strive to improve our competitive position by supplying products and services that our customers value, and creating systems and operations to deliver that value. Continuous improvement is our goal.

Hanlock-Causeway Company’s employees and management are committed to assuring that this policy is implemented, understood and maintained at all levels of the organization.

Hanlock-Causeway Company establishes implements and maintains documented procedures to control all documentation and data that relate to Quality System requirements, which includes documents of external origin such as standards and customer drawings.

Hanlock-Causeway Company establishes implements and maintains documented procedures for the identification, collection, indexing, filing, storage, maintenance and disposition of quality records.

Hanlock-Causeway Company establishes implements and maintains documented procedures for standard quotations, large contract review and for the coordination of related activities.

Hanlock-Causeway Company performs verification of production processes in accordance with requirements to ensure that the production outputs have met the production input requirements.

Hanlock-Causeway Company has reviewed documented and implemented procedures and systems to ensure that material, products and services purchased from suppliers conform to specified requirements.

Hanlock-Causeway Company establishes implements and maintains the appropriate documented procedures for Product Identification and Traceability during all stages of production.

Hanlock-Causeway Company establishes implements and maintains documented procedures for the preservation of product to include: handling, storage, packaging, protection and delivery of material and products.